Privacy Policy

Last Updated: 2025-07-11

This Privacy Policy explains how Ridi ("we," "us," or "our") collects, uses, and protects your personal information when you use our route generation application.

1. Information We Collect

Ridi explicit data collection

  • Email address (for account creation and login)
  • Trip plans & route data (start and end points you enter, etc)

Automated Data Collection

  • Sentry (for crash reporting, which may include session data in case of errors)
  • Session cookies (only for authentication, no tracking)
  • PostHog (for usage analytics to understand what works and what doesn't work in the app)
  • Google Tag Manager (for tracking ad conversions)

Third party explicit data collection

  • Payment info handled by Stripe

2. How We Use Your Data

Your information is used to:

  • Provide route generation services
  • Maintain your account and trip history
  • Improve app stability (via Sentry crash reports)
  • Analyze usage patterns to improve app functionality (via PostHog)
  • Track advertising conversion effectiveness (via Google Tag Manager)

3. Data Storage & Security

All data is stored in Supabase (hosted in the EU).

We implement industry-standard security measures to protect your information.

4. Data Sharing & Disclosure

We share limited data with third-party services to provide our functionality:

  • Stripe (for payment processing, but we never handle payment details).
  • Sentry (only for crash analytics).
  • PostHog (for usage analytics to improve the app).
  • Google (for ad conversion tracking).
  • If required by law (e.g., legal requests).

We do not sell your data or provide it to third parties for their own marketing purposes.

5. Your Rights

You can:

  • Access, correct, or delete your data.
  • Export your trip history.
  • Request account deletion by emailing [email protected].

6. Cookies & Tracking

We use:

  • Session cookies (for login).
  • Usage tracking (PostHog) to analyze app performance and user experience.
  • Ad conversion tracking (Google Tag Manager) to measure advertising effectiveness.

This tracking is used solely to improve our service and is not sold to third parties.

7. Age Restrictions

Our app is not intended for children under 16.

8. Legal Compliance

We comply with EU laws (GDPR) and will notify users of policy changes via email.

9. Contact Us

For privacy concerns, contact: [email protected]